Monday, September 6, 2010

Answering Attendant Features

  • Multiple telephone line support, up to 64 lines simultaneously
  • Configure and manage from a intuitive web control panel
  • Caller ID logging and optional on-screen caller ID flash display
  • Call key select menus and ability for caller to enter numbers
  • Call transfer (subject to your phone company or PBX features)
  • Remote telephone access
  • Auto detection of Axon IP PBX when installed on the same server
  • Save incoming messages as wav files (keep messages for legal/record purposes)
  • Automatic hours feature (enter your office hours and it will automatically answer after hours)
  • Unlimited (selectable) out-going messages and menus
  • Call simulator is included so you can test your systems off-line
  • Automated outbound calls and messages
  • Unlimited voicemail boxes (each with own email forward, internet access page or remote access)
  • Text-to-Speech voice synthesis as an alternative to recording or importing wav or mp3 files
  • Ability to open files or run other software to process data or report information
  • Free plugins offer internet and odbc sql connectivity, fax back services, hardware control and more
  • Free professionally voiced greetings included

Answering Attendant


Features
System Requirements
Download Now
Screenshots
Installation
Pricing and Purchase
Outbound Calls
Connection Options
 - Telephony Boards
 - Voice Modems
 - VoIP Services
Plugins
SDK
Discussion Forum
Questions (FAQs)
Technical Support

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Recommended Hardware


Telephony Boards
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System Requirements
  • Works on Windows XP 2000/2003/Vista/2008 and Windows 7
  • For earlier Windows versions (98, ME) please click here
  • To link to a phone line(s) one of the following:
  • [Optional] Internet Connection [to access remotely and to forward by email]
IVM can connect multiple telephone lines with a professional telephony board or voice modem, directly to a VoIP service, or to a PBX like Axon. If you intend to use IVM with a voice modem, please note there are many voice modems on the market with defective TAPI wave/voice drivers. If you have difficulties with your modem, please see the IVM Troubleshooting Help page for some solutions to modem driver problems.

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