IVM Answering Attendant Software

• Single line answering machine
• Voicemail system with an unlimited number of voice mailboxes
• Call attendant to transfer and direct incoming phone calls
• Telephone information lines
• AudioText systems
• Caller ID logger (with optional caller ID display)
• Automated telephone order taking
• Automated telephone surveys, linking caller inputs to a database
• Credit card telephone account payment
• Automated outbound call dial & message systems
• Dial in computer control or information
  (e.g., restarting the server by phone)
• Many more call management applications

This software is an effective phone management solution for small to medium businesses, giving you the power to set up any combination of these features to meet the unique requirements of any business. To help get you started, a number of example IVR files are included with IVM. After you have read the IVM manual and learned more about modifing IVR programs, these samples will give you an example of the basic setup for each particular task that you can expand upon.